Windsor police have taken steps to ensure that all residents, or anyone needing police help, feel comfortable.
Police have rolled out two initiatives designed to support newcomers and improve communication with the city's diverse population. The first is brand-new signage at the entrance to headquarters, and the second is the launch of a translation app to allow officers and civilian staff to better communicate with residents who are not fluent in English.
The service's volunteer community consultative committee has been working with the Multicultural Council of Windsor and Essex County (MCC), and the New Canadians' Centre of Excellence Inc (NCCE).
"More and more newcomers are choosing to come to Windsor, and they deserve a supportive and collaborative approach that meets their needs," said Police Chief Jason Bellaire. "We are excited to work with our community partners in creating a culture where people feel welcomed, comfortable, safe, and heard."
The signage features photographs of residents from different backgrounds against a soft blue-green background, a Pride flag, and simple English words translated into French and other languages.
"The new lobby signage serves as a powerful symbol of unity, showing that Windsor is a place where everyone can belong, regardless of their background," said NCCE Executive Director Reza Shahbazi. "By recognizing and celebrating our differences, we strengthen the fabric of our community."
The translation app has been launched to connect officers and complainants to a roster of interpreters, who can then work to establish communication and a better understanding of the resident's issue. Translators can be made available in a variety of languages. A demonstration of the app can be found below.
