Residents who need to visit the emergency department in Leamington will now have an idea of how long they'll wait to be seen.
Erie Shores HealthCare has launched an emergency department wait time clock for low-acuity patients.
The clock will display the number of patients currently waiting for treatment in the Rapid Assessment Zone within the Emergency Department.
"Our priority is to provide our patients with the highest level of healthcare. We are confident that the new Wait Time Clock will improve the patient experience by providing them with real-time information about the expected wait time for medical attention," said Holly Kettle, Emergency Department Operations Manager at Erie Shores HealthCare.
The RAZ provides medical care for minor ailments and injuries, including minor abdominal pain, coughs, colds, fever, ear, nose, and throat and eye problems, cuts that may need stitches, sprains, strains, sports injuries, minor asthma attacks, or allergic reactions.
The RAZ is open from 9 a.m. to 9 p.m.
The clock can be viewed online here.
